We are sorry to hear about your Friendie product. Let's make this as simple, easy and stress free as possible, so you can start listening to your Friendies again sooner.

Step 1: Click on the below link to start for your repair. You will be taken to our shopfront

Step 2: Add your product to the checkout.

Step 3: Pay for your repair. The repair coupon code will automatically be applied at checkout (the coupon code is "repair" if you close your browser).

Step 4: Send your headphones back to the following address:

Friendie Audio Repairs
PO BOX 921
Warragul, VIC, 3820

Once received, your headphones will be repaired and sent back to you within 2 business days.