Service Centre

Sorry to hear about your Friendies. How can we help you?

Support Centre

Let's chat!
  • Please read our FAQ before proceeding
  • Warranty 6 months on batteries
  • 12 Months on parts
  • Does not include accidental/misuse damage
  • Consumer guarantees apply

Repair / Service

Most Popular
  • Accidental damage
  • Misuse damage
  • Quality assured
  • Realistic repair pricing
  • 2 business day turnaround
  • Fixed service pricing

Secondary Products

Grade A products
  • Previous owners
  • Lost or broken Headphones
  • Invest in a Grade A
  • New with minor marks
  • 1 Business day dispatch
  • Save up to 60% off RRP

Refurbished Products

Grade B and C products
  • Previous owners
  • Lost or broken Headphones
  • Grade B or C
  • New with minor marks
  • 1 Business day dispatch
  • Save up to 70% off RRP